Projects

Balaghat 940Report Category Selection

A usability study of the category selection screen in "Balaghat 940," a Saudi municipal reporting app. Five sessions tested whether users can reach the correct category without prior knowledge — and produced a research-led redesign direction.

Platform
App Design
Type
Case Study
My role
UX Researcher
Industry
GovTech
Balaghat 940 cover

The report

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