Nora & 911 PizzaOrdering Experience Audit

A UX audit of ordering and switching between Khayrat’s restaurant brands. I started with a real pickup order from 911 Pizza, then supported my review with three user sessions on Nora and a comparison of six apps. The work resulted in 12 prioritized recommendations and before-and-after designs illustrating the proposed improvements.

Platform

App Design

Type

Case Study

My role

UX Researcher

Industry

Restaurants & Food Ordering